TempusCore Terms and Conditions of Use
By creating an account on TempusCore you accept these terms. TempusCore is a tool that supports training, nutrition and habits; it does not replace in any case the medical or professional advice of a health specialist. If you act as a coach, annex A also applies to you.
1. Your account
- You must be at least 16 years old.
- You must give truthful data and keep your password secret. You are responsible for what is done with your account. We will ask you to verify your email with a code; if you lose your password, you can recover it with another code sent to that address.
- While you have not verified your email, your account works with these limitations: you cannot turn on coach mode or link to a coach or a client (or chat with them), you cannot use the AI Coach when it is available, you cannot connect Apple Health or Health Connect, and to export your data we will ask for your current password. The rest of the app, including purchasing a plan, works normally. You can request a new code in Settings → Security.
- If you do not sign in for 18 months, we will delete your account after warning you by email (privacy policy, section 6).
- An account is personal: do not share it or transfer it.
- You can delete it whenever you want from Settings.
2. Conduct rules
Chat and the other features between people have zero tolerance for abusive behaviour. By using the app you undertake to:
- Treat other people with respect: no insults, harassment, threats or discrimination.
- Not send sexual, violent or illegal content, or content that incites hatred.
- Not give or ask for advice that puts health at risk: extreme diets, dangerous substances or doping.
- Not pretend to be another person or a health professional you are not.
- Not share what you see of another person: it is only for your relationship.
- Accept that you can report and block anyone, and that we review reports and may suspend without notice accounts that break these rules.
You may also not try to breach the security of the app, use it in an abusive automated way or extract data from other people.
3. Reports, blocks and moderation
- Blocking: you can block anyone you have a relationship with (it can be undone in Settings → Blocked people). The chat is cut and neither of you can connect with the other again.
- Reporting: long-press a chat message, or use “Report” on your coach's or your client's profile.
- Review: we review reports as soon as possible and within 72 hours at most. A person carries out the review.
- Automatic filter: messages with hate insults, explicit sexual content or incitement to self-harm are not sent; you will see a notice and keep your text so you can fix it. It does not block colloquial language.
- Consequences: we may remove content and suspend the account temporarily (with an end date, which you will see when you try to sign in) or permanently, without prior notice, when these rules are broken. We will tell you by email unless doing so could put someone at risk. If you think a decision is unfair, write to us at tempuscoreapp@gmail.com and we will review it.
4. Health and liability
- Consult a professional before starting a training or eating plan, especially if you have a medical condition, are pregnant or are between 16 and 18 years old.
- The app's notices about calorie targets are indicative and do not stop you from deciding for yourself.
- The recipe filters “no gluten-containing ingredients” and “no lactose-containing ingredients” exclude recipes based on their ingredients; they do not guarantee the absence of traces or replace reading the labels of the products you use. If you have an allergy, an intolerance or an illness, follow your health professional's instructions.
- The active energy, resting energy and sleep the app reads from Apple Health or Health Connect are used as your phone or watch records them and do not leave your device; the daily energy expenditure calculated from them is an estimate, and the recovery hint in the Muscles tab (including the one based on your manual answer about sleep) is indicative: it suggests, it does not diagnose or decide for you.
- The relationship between a coach and their client is between them: TempusCore only provides the tool, is not a party to that relationship or to payments they agree outside the app, and does not check coaches' qualifications.
- To the extent the law allows, we are not liable for injuries or damage arising from following plans, advice or content from the app or a coach. If you are a consumer, none of this limits the rights the law gives you.
5. Plans and payments
- Plans. TempusCore has a Free plan and two subscription plans, Pro and Max. What each includes and its price (monthly or yearly) are shown in the app before you purchase; prices include applicable taxes. What we offer in the Free plan will not be moved to Pro or Max. If a free feature ever had to change, be replaced or be withdrawn for technical or legal reasons, we will tell you in advance in the app, but we will not turn it into a paid feature.
- Where it is bought. Subscriptions are purchased and charged through the App Store (Apple) or Google Play (Google), depending on where you installed the app. In the European Union and the European Economic Area the seller is Apple Distribution International Ltd. or Google Commerce Ltd.; we only receive confirmation of which plan you have, never your payment details. A subscription is tied to your Apple or Google account: if you sign in with another TempusCore account on the same phone, use “Restore purchases” in Settings.
- Automatic renewal. The Pro and Max subscriptions, monthly and annual, renew automatically (the founders' gift month does not, see below) at the same price unless you cancel them at least 24 hours before the current period ends. If the price were going to change, Apple or Google will notify you in advance and, where the law requires it, ask you to accept it.
- Cancellation. You can cancel at any time from your Apple account settings (Settings → your name → Subscriptions) or from Google Play. Cancelling costs nothing; the plan stays active until the end of the period already paid and then you go back to the Free plan. What you have created above the Free plan's limits (for example, own foods or routines) is not deleted: you keep it and can see it, use it and delete it, but not add more until you return to a paid plan. Deleting your TempusCore account does not cancel the subscription: cancel it first in Settings → your name → Subscriptions (Apple) or in Google Play; otherwise you will keep paying even though you no longer have an account.
- Withdrawal and refunds. As the purchase contract is with Apple or Google, the right of withdrawal (14 days in the European Union and the European Economic Area) and refunds are exercised with them: with Apple, from reportaproblem.apple.com; with Google, from Google Play. We cannot issue refunds for purchases made in the stores.
- Trial periods, codes and offers. If a plan includes a free trial period, you will be charged when it ends unless you cancel before; Apple or Google tell you the date. We may provide offer codes managed by Apple or Google; their conditions are shown when you redeem them. A one-off offer does not change the subscription price when it renews.
- Founders' gift. Accounts whose sign-up is completed by 31 January 2027 at 23:59 (mainland Spain time) are founder accounts and receive, free of charge: a founder badge on the profile, kept for as long as the account exists, and one month of the Max plan. On iPhone and iPad, that month is an Apple purchase that is non-renewing ("TempusCore Max – 1 month"), which we give you with a personal, single-use Apple offer code: the app shows it to you and you redeem it in Apple's redemption sheet or in the App Store without paying anything; Apple sets the code's expiry date and the app tells you what it is. The month starts when you redeem it. On Android, we turn it on directly in your account. When the month ends it does not renew and you are not charged anything: you go back to the plan you had. The gift is one per account, cannot be exchanged for money or moved to another account, and does not change the price of any subscription you take out later.
- Coaches. Payments between a coach and their clients are made outside the app and are an agreement between them (annex A).
6. Intellectual property and content
- The app, its code, design and texts are ours; you may not copy, modify or distribute them without permission.
- Your data and what you write remain yours. You give us the permission needed to store them and show them to whomever you decide within the app, and nothing more.
- Scanned food data comes from Open Food Facts (openfoodfacts.org), under the ODbL licence.
- Anyone who has the code can copy the routines you share with a code.
7. Availability and changes
We try to keep the app working at all times, but there may be outages, errors or changes to features. We may modify these terms; if the change is important, we will tell you in the app before it applies and, if you do not accept it, you can delete your account.
8. Governing law
These terms are governed by Spanish law. If you are a consumer, you keep the rights given to you by the law of the European Union or European Economic Area country where you live and you may go to the courts of your place of residence.
9. Contact and support
Questions, technical support or serious reports: tempuscoreapp@gmail.com
Operator: Javier Ruiz Villalba, Tax ID (NIF) 53988888E, Apartado de Correos 102 (PO Box), 06740 Orellana la Vieja (Badajoz), Spain; phone +34 623 819 011. Questions about a charge, a renewal or a refund are handled by Apple or Google, who sell the subscription (section 5); we help you with access to the plan in the app.
Annex A. Conditions for coaches
By turning on coach mode or accepting a client, in addition to everything above:
- You are an adult (18 years old) and responsible for your training and for the planning you send. TempusCore does not verify qualifications or make you a health professional.
- You use your clients' data only for the training relationship inside the app. You do not download, copy, publish or share it with anyone, and you do not use it for other purposes (advertising, other platforms).
- You only see what the client shares: what they accept when they connect with you (workouts, last 30 weight entries and percentage of habits) and whatever they turn on later with their switches. If you need more data, ask them for it; do not obtain it by other means.
- When the relationship ends, you lose access to the client's data and undertake to delete any copy you may have taken outside the app. The private notes you write about a client are data about them: they may request them by exercising their right of access, so write them as if they were going to read them.
- You do not give medical advice or adjust treatments, medication or diets for medical conditions; if in doubt about health, you refer the client to a health professional.
- Payments for your services are made outside the app and are an agreement between you and your client. If you have tax or professional obligations for that activity, they are yours.
- If you break these conditions we may deactivate your coach mode or your account.